Corporate Customization
Tailored Training for Your Flight Department
Every flight department is unique. Your passengers, service standards, menus, and culture are not “one-size-fits-all.”
The Corporate Customization Program is designed specifically for operators, flight departments, and aviation companies who want training that reflects their brand, their service style, and their operational reality.
Jetiquette Training partners with you to create a tailored program that elevates your team’s service, safety awareness, inflight culinary execution, and cultural sensitivity — all aligned with your company standards and your clients’ expectations.
Who This Program Is For
This program is ideal for:
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Corporate flight departments looking to standardize service and training across the team
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Charter and fractional operators wanting a signature onboard service style
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Newly formed departments building inflight service standards from the ground up
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Training managers & chief flight attendants who need structured, professional development for their teams
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Companies with VIP or international clientele requiring high-level etiquette and cultural awareness
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If you’re ready to move beyond generic training and develop a recognizable, consistent service identity, this program is for you.
What We Can Customize
Your Corporate Customization Program can focus on one area or combine multiple modules into a complete development pathway. Common customization areas include:
Inflight Service & Etiquette
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Cabin presence, guest interaction, and professional image
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Luxury dining etiquette and table service in the cabin
Cultural Awareness & International Guests
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Dining customs and preferences across cultures (e.g., Middle East, Asia, Europe, North America)
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• Do’s and don’ts for hosting international passengers
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• Adapting menus and service to different cultural expectations
Inflight Culinary & Menu Development
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Designing menus to match your typical routes and galley equipment
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Re-plating, garnishing, and modern presentation in a compact workspace
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Food safety awareness tailored to your operation
Operational Day Flow & Team Coordination
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Pre-flight planning, galley set-up, and cabin preparation
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Inflight timing, multi-course service, and working with pilots
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Post-flight reset and standards for aircraft handover
Catering & Logistics
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Building relationships with caterers and hotels in your key cities
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Order planning, special requests, and contingency planning
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Onboard storage, labeling, and waste management
How the Customization Process Works
We keep the process simple and collaborative
01
Discovery Call
We start with a detailed conversation to understand your:
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Company profile and type of clientele
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Current service standards and expectations
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Pain points, challenges, and training priorities
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Preferred training dates, format, and location
02
Program Design
Based on your needs, Jetiquette Training designs a custom training outline for your review. This may include:
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Recommended modules and learning outcomes
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Timing (half-day, full day, multi-day, or phased training)
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Hands-on culinary or service exercises
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Scenario-based role-play tailored to your real situations
You’ll have an opportunity to review and refine the outline before we finalize it.
03
Delivery
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We deliver the program in the format that works best for your team:
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Onsite at your facility or preferred venue
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In-person at the center in Costa Mesa, CA
04
Follow-Up & Support
After the training, we can provide:
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Summary of key takeaways
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Optional feedback forms for your team
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Recommendations for ongoing development
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Options for refresher sessions or advanced modules
Sample Custom Program Ideas
Here are a few examples of how companies use the Corporate Customization Program:
Signature Service Standard for a Charter Operator
A 2-day in-person program combining inflight etiquette, branded service steps, and modern culinary presentation, resulting in a consistent service style across all flight attendants.
New-Hire & Recurrent Training Path
A structured curriculum for both new and existing CFAs, featuring annual refreshers, cultural awareness updates, and seasonal menu planning.
Region-Specific Cultural & Dining Training
A focused program for teams flying frequently to the Middle East, Asia, or Europe, emphasizing guest expectations, dining customs, and menu adaptation for those regions.
Why Partner with Jetiquette Training?
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Aviation-Specific Expertise
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Jetiquette Training is dedicated to business and corporate aviation, not general hospitality. We understand the unique constraints of a galley, catering lead times, and the realities of working on private jets.
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Balanced Focus on Service, Culinary, and Culture
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Your team receives training that blends elevated inflight service, modern culinary skills, and cultural intelligence, so they can confidently host any passenger, on any route.
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Practical, Hands-On Learning
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We go beyond theory. Participants practice plating, service sequences, communication, and real-life scenarios they face on the job.
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Aligned with Your Brand
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Your company’s values, tone, and passenger expectations are built into the training, so your team delivers a service experience that feels authentically “you.”