Our Story
Where inflight service becomes an art form.
At Jetiquette Training, we understand that exceptional service transcends mere expectations; it is about creating memorable experiences. With over 15 years of expertise in the aviation and hospitality sectors, we have developed a comprehensive program that integrates professionalism, poise, and service. Whether you are an aspiring flight attendant, an experienced professional, or part of a service-oriented organization, our training provides you with the necessary tools to enhance your skills and uphold world-class standards.We invite you to join us in advancing service excellence, equipping you to navigate your career with confidence and make a lasting impact in every endeavor.
Excellence is not accidental. It is practiced, cultivated, and embodied.
We teach:
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The technical skills
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The culinary execution
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The guest psychology
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The cultural awareness
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The professional presence
These transform inflight service from routine into memorable.
Training with Jetiquette Training is about more than doing tasks, it is about becoming someone who performs with confidence, grace, and intention.
Our
Philosophy
"Exceptional service is born from genuine passion and heartfelt dedication"
Mission
At Jetiquette Training, we believe luxury service should be more than efficient — it should be elevated, refined, intuitive, and culturally aware.
Our mission is to empower corporate flight attendants and aviation professionals with the skills, confidence, and service mindset required to deliver meaningful inflight experiences that exceed expectations.
We exist to raise industry standards and celebrate the artistry of hospitality in the sky.
Meet The Founder
Where hospitality, culture, and culinary artistry meet altitude.
Founder & Culinary Specialist
Dol Madaris
Dol is a dedicated professional with over 15 years of experience in the aviation industry, including her time as a Senior Purser at Cathay Pacific Airways and as a Cabin Safety Program Manager at FlightSafety International. She has a passion for delivering exceptional service and leading teams to achieve excellence.
With a top-of-class culinary degree from the Institute of Culinary Education and hands-on experience in restaurant and catering management, Dol brings a unique blend of expertise in aviation, safety, and hospitality, creating elevated and personalized service experiences.
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Dol is known for her warm mentor style, sharp attention to detail, and creativity in turning ordinary service into guest-centric hospitality.
She believes that every cabin interaction is a chance to create comfort, connection, and delight, and her training reflects that belief.
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Her sessions feel personal, encouraging, eye-opening, and transformational — because she believes learning should shape who you are, not just what you do.
Our Values
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Excellence — take pride in what you do
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Intentionality — every detail tells a story
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Warmth — service is hospitality, not performance
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Respect — for culture, time, and guests
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Growth — we evolve with every flight
These principles guide our programs and shape our students.
Where
We're Going
Jetiquette Training is expanding its programs, corporate offerings, speaking engagements, and online learning access — with a vision to influence service standards across global private aviation.
Our goal is simple: To elevate inflight hospitality worldwide.