ABOUT JETIQUETTE TRAINING
Thoughtful hospitality.
Practiced with purpose.
Every flight brings a different passenger, a deferent preference and a new opportunity to offer considered care. Jetiquette Training helps cabin professionals develop the skills and judgment to meet those moments with confidence.
AVIATION EXPERIENCE / CULINARY EDUCATION / PERSONAL COACHING
OUR STORY
Where service, cuisine and cultural come together.
Jetiquette Training brings practical cabin service and culinary education into one learning experience. We help participants connect what they do with how their passengers feel: comfortable, understood and well care for.
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Based in Costa Mesa, California, we work with aspiring and experienced corporate flight attendants, operators and flight departments. Our programs create space to ask questions, practice deliberately and develop a more confident approach to inflight hospitality.
MEET THE FOUNDER
Dol Madaris
Founder & Program Director
Dol brings more than 15 years of Aviation experience to Jetiquette Training, including service as a Senior Purser at Cathay Pacific Airways and as a Cabin Safety Program Manager at FlightSafety International.
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Her culinary education at the Institute of Culinary Education complements that aviation background, connecting the care of food with the realities of service in a corporate cabin.
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In the classroom, Dol pairs practical demonstration with individual feedback. She encourages participants to explain their decisions, refine their technique and consider how each detail contributes to the passenger experience.
International Cabin Leadership ​
Cabin safety training experience
Formal culinary education
OUR MISSION
Confidence in the details.
Care in the experience.
To help aviation professionals develop the service skills, culinary understanding and cultural awareness to create thoughtful, refined inflight experiences.
We teach participants to make purposeful choices, adapt to the aircraft environment and deliver a consistent standard with warmth and discretion
HOW WE TEACH
Understanding that grows through practice.
Knowing the steps is a beginning. Applying them with judgment takes observation, repetition and feedback.
Observe the details
See teaching demonstrated and discuss the reasoning behind them, from service sequence to sauce placement.
Practice with guidance
Work through focused exercises with room to ask questions, receive feedback and try again.
Adapt to the aircraft
Consider passenger preferences, galley space, timing and consistency so the learning remains useful onboard.
WHAT GUIDES US
Our values, in practice.
Excellence
Care for the small details and work toward a consistent standard
Intention
Understand the purpose behind each service and presentation decision.
Warmth
Make people feel welcome while respecting their comfort and privacy.
Respect
Consider individual preferences, cultural differences and the time of others.
Growth
Stay curious, welcome feedback and keep refining your skills,
OUR NEXT CHAPTER
A focused day.
A refined perspective.
Our new Advanced Inflight Plating & Presentation Masterclass
extends that teaching philosophy into a one-day experience for cabin professionals with foundational food handling skills.
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Through composition, sauce and purée practice, purposeful garnish and a final plating challenge, participants develop a more considered approach to the finished plate.
ONE DAY . COSTA MESA . TWO PARTICIPANTS
BEGIN YOUR NEXT CHAPTER
Let's find the right training for you.
Build your corporate cabin foundation, strengthen your culinary skills or develop a tailoredd experience for your flight department.
555 Anton Blvd, Costa Mesa, CA 92626
contact@jetiquettetraining.com
Training office visits by appointment